Terms and Conditions

In short: Rat Race Idle is a game and digital service. Use it lawfully, respect other people, and remember that purchases are digital licences rather than property. Nothing in these terms removes rights you have under mandatory consumer law.

1. Who we are

Rat Race Idle is owned and operated by Liberateweb Ltd, a company registered in England and Wales.

2. What these terms cover

These Terms and Conditions govern the Rat Race Idle website at www.ratraceidle.com, our Rat Race Idle mobile applications, and any related content, features, support, downloads, updates, and services that we make available together (the Services).

Some Services may have additional rules shown at the point of use, such as purchase terms, app-store terms, contest rules, or feature-specific instructions. Those rules form part of these terms where they apply.

3. Accepting these terms

By accessing or using the Services, downloading an app, or making a purchase, you agree to these terms. If you do not agree, do not use the Services. If you use the Services for a business or other organisation, you confirm that you have authority to accept these terms on its behalf.

You must be legally able to enter into a contract where you live. If you are under 18, use the Services only with the permission and supervision of a parent or legal guardian. The Services are not directed at children under 13.

4. Accounts and game progress

Some features may allow or require an account. You must provide information that is accurate and keep your login details secure. You are responsible for activity carried out through your account unless it happened because we failed to take reasonable security measures.

Game progress, settings, unlocks, scores, virtual currency, and other in-game data may be stored on your device or on our systems, depending on the version and features you use. We do not promise that progress will always be preserved. Data can be lost through device failure, deletion, updates, technical errors, account closure, or changes to the Services.

5. Licence to use the Services

Subject to these terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your own non-commercial entertainment. This licence does not transfer ownership of any software, artwork, text, sound, characters, game mechanics, or other content to you.

You must not copy, modify, adapt, distribute, sell, rent, lease, sublicense, reverse engineer, decompile, disassemble, scrape, or create derivative works from the Services, except where applicable law expressly permits it. You must not bypass security or access controls, interfere with the Services, use automation or cheats, or use the Services to build a competing product.

6. Purchases, virtual items, and subscriptions

The Services may include optional paid downloads, in-app purchases, virtual currency, virtual items, premium features, or subscriptions. The price, currency, billing period, renewal terms, and what you receive will be shown before you confirm a purchase.

• Purchases made in an iOS app are processed by Apple, and purchases made in an Android app distributed through Google Play are processed by Google Play, subject to their payment and refund rules.
• Purchases made on the website may be processed by a third-party payment provider. That provider may apply its own terms and privacy policy.
• Subscriptions may renew automatically until cancelled. You must cancel through the store or payment method used to purchase, before the next renewal date. Deleting an app does not necessarily cancel a subscription.
• Virtual items are digital content licensed for use only within the Services. They have no cash value, cannot be transferred or redeemed outside the Services, and are not your personal property.
• We may change, limit, or remove virtual items, features, or balances where reasonably necessary to operate, secure, or update the Services. Where a change materially reduces paid functionality, we will take reasonable steps required by applicable law.

Refunds are handled according to the applicable store or payment provider rules and applicable law. If you have a problem with a purchase, contact support@ratraceidle.com. Nothing in these terms limits your statutory rights in relation to faulty or misdescribed digital content.

7. Digital content and cancellation rights

If you buy digital content or a digital service online, consumer law may give you a cancellation period. Where the law allows a right to cancel to be lost when digital content is supplied immediately, we will ask for the required express consent and acknowledgement before supply begins. If we do not do this, your cancellation rights may be preserved.

These terms do not exclude or restrict any right to repair, replacement, price reduction, refund, or other remedy that you have under applicable consumer law.

8. Acceptable use and user content

You must not use the Services to harass, threaten, defraud, impersonate, or harm another person; upload unlawful, infringing, hateful, abusive, or malicious material; distribute spam or malware; or violate any law or third-party right.

If you send us feedback, suggestions, ideas, or other material, you allow us to use it worldwide, without payment, for improving, operating, and promoting the Services. Do not send confidential information or material that you do not have permission to share.

9. Ownership and intellectual property

We and our licensors own all rights in the Services and their content, including the Rat Race Idle name, branding, software, game design, illustrations, text, audio, and visual assets. All rights not expressly granted in these terms are reserved. You may use the Services only under the licence in section 5.

10. Third-party services and app stores

The Services may depend on or link to third-party services, including Apple App Store, Google Play, hosting, payment, analytics, authentication, and communications providers. Their terms, privacy notices, availability, and support arrangements may also apply. We are not responsible for a third-party service that we do not control.

If you downloaded an app from Apple or Google, you acknowledge that these terms are between you and Liberateweb Ltd, not Apple or Google. The relevant store operator has no obligation to provide maintenance or support for the app, and is not responsible for addressing claims relating to the app, except where its own terms or applicable law say otherwise. Apple and Google, and their affiliates, may enforce the provisions of these terms that relate to their rights as third-party beneficiaries.

11. Availability, updates, and changes

We aim to keep the Services available, but we do not promise uninterrupted or error-free operation. We may suspend access for maintenance, security, legal reasons, or events outside our reasonable control.

We may update, rebalance, replace, or discontinue parts of the Services. We may also update these terms. If a change is material, we will provide reasonable notice where practical. Your continued use after the effective date means you accept the updated terms. If you do not accept a material change, stop using the affected Services.

12. Suspension and termination

You may stop using the Services at any time. We may suspend or terminate access if you materially breach these terms, create a risk to other users or the Services, use the Services unlawfully, or if we discontinue the relevant Service. We will act proportionately and give notice where it is reasonable and lawful to do so.

Sections that by their nature should continue after termination, including ownership, payment obligations, disclaimers, liability limits, dispute terms, and feedback rights, will continue to apply.

13. Disclaimers and liability

The Services are provided for entertainment. To the fullest extent permitted by law, we do not guarantee that they will meet every expectation, be available on every device, or be free from bugs, interruptions, or loss of progress. You should keep your device and operating system updated and use appropriate backups.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of statutory consumer rights, or any other liability that cannot legally be excluded or limited.

Subject to the paragraph above, we are not liable for indirect or consequential loss, loss of profits, loss of opportunity, loss of data, or business interruption. If you are a consumer, this paragraph applies only to the extent permitted by the law that protects you. If you are using the Services for business, our total liability for claims arising out of the Services will not exceed the greater of £100 or the amount you paid to us for the relevant Services in the 12 months before the event giving rise to the claim.

14. Governing law and disputes

These terms are governed by the laws of England and Wales. If you are a consumer, you may also benefit from mandatory protections and may bring a claim in the courts of the part of the United Kingdom where you live, where applicable. Nothing in this section prevents you from using any statutory consumer, ombudsman, or regulator complaint route available to you.

15. General

If a court finds part of these terms invalid, the rest will remain in effect. We may transfer our rights and obligations as part of a business sale, restructuring, or similar transaction, provided this does not reduce your rights. You may not transfer your rights without our written consent. These terms and any additional terms presented in the Services form the entire agreement between you and us about the Services.

16. Contact

For support, purchases, or questions about these terms, email support@ratraceidle.com. For general or legal correspondence, email contact@ratraceidle.com.